How do I go about planning my new kitchen?
Optiplan has a number of showrooms across the UK, each offering a wealth of kitchen inspiration and expert advice from our design consultants. They will discuss your requirements, arrange a home visit and work with you to design a kitchen that meets your individual needs and budget.
Can my kitchen be made to my exact requirements?
Yes. Each of our kitchens is as unique as the customer. All our cabinets are made to order – nothing is ‘off the shelf’. We offer a wide range of styles and finishes that can be made to any size and shape as well as one-off pieces.
Will I be buying direct from the manufacturer?
Absolutely. All our kitchens are manufactured in our factory in Wiltshire using a combination of cutting-edge technology and traditional craftsmanship.
What do you mean by “Bespoke?”
All of our furniture is individually made to order, we do not pick from stock. We can produce cabinets, any height, width or depth and then finish them in any paint colour or stain (within the overall size limitations of the material used) – the choice is yours! We also have a specialist cabinet section to produce “one off” pieces.
What is different about Optiplan furniture?
All cabinet panels are constructed from 18mm high density board (including the back) which, is colour coordinated to your chosen door finish. For extra strength and rigidity we also use solid wood top rails and centre posts. The wall units are extra deep, designed to take an 11” dinner plate.
Our drawer boxes can be manufactured in the traditional manner, solid wood with dovetailed corners, which run on fully extendable concealed soft close runners.
Can I see where my kitchen is made?
Yes of course, we are a British Company, proud of our products, quality and service. Your Optiplan designer will be happy to arrange a factory tour.
Will you fit our kitchen?
Optiplan will project manage and fully fit your kitchen, including all plumbing, gas and electrical connections. The relevant compliance certificates will be provided on completion.
How long does installation take?
Installation time will vary depending on the size of the kitchen, but the average time is between 3-4 weeks.
Can we purchase our appliances from you?
Yes. Optiplan can source kitchen appliances on your behalf. As one of the UK’s leading kitchen manufacturers, we have access to leading-brand appliances at competitive prices.
Does my kitchen come with a guarantee?
At Optiplan, we are very proud of the quality and finish of our kitchens and that is reflected in the guarantees we provide of up to 20 years.
What happens after Installation?
Once your kitchen has been installed, the Project Manager will contact you to ensure you are completely happy with your new Optiplan kitchen.
We hope that you’re delighted with any purchase you’ve made or service you’ve received from Optiplan Kitchens Ltd and that you’ll never have reason to complain. If there’s something you’re not happy with, we’d like you to tell the right people about it so that we can put matters right. Click here to view our complaints procedure.