We promise to keep all your personal information safe. How? By keeping it on a secure server that fully complies with all relevant consumer laws.
Like most sites, we sometimes put cookies on your computer or handheld device. Some collect information on where you’re browsing on our site, but like all your personal information, we keep it confidential.
What information do we collect?
In order to make things runs smoothly, we collect things like:
- Your name, address, email address, and phone number when you contact customer services, enter a competition or vote for a product.
- Where you’ve come from and what browser you use, what ads you’ve clicked on, which pages you’ve looked at and your favourite search terms (even if you haven’t registered with us).
What do we use this information for?
No-one likes spam. By collecting information on your browsing habits, we can make it easier for you to find the bits you really want to see. It also helps us improve our order process, customer service, advertising and navigation experience.
How do we keep information safe?
We use one of the most powerful security systems available around. That means that when you submit a form, we transmit the sensitive data using Secure Socket Layer (SSL) technology, which then gets encrypted into our database. There are only a handful of people with special access to this information and they’re required to keep it confidential by law. And when your transaction is complete, we don’t store any private information on our servers.
How should I keep information safe?
When ordering from this Website you may be required to provide a username and password. You must ensure that you keep these details secure and do not provide this information to a third party.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
Do we share our information?
We never share personal or sensitive data with anyone unless directed to by the police, government or other regulatory official.
We only share specific bits of your personal information (like your address) with partners like our delivery company, so they can help us operate our site or conduct our business. They’ve agreed to keep your information confidential too.
Sometimes we share non-identifiable visitor information (like which pages are most clicked on) with other parties for things like marketing or advertising.
The most important thing to know is that we’ll never share your information without your consent (in compliance with the relevant regulations).
The Legal Bits
Occasionally we use customer lists from other companies so that we can invite people to enjoy Optiplan. We only ever use lists of people who have agreed to be contacted by email and whenever we get in touch with them, there’s always an ‘opt out’ option and you can unsubscribe by contacting us by email using
Our last update was on 12/12/17.
If you have any further questions about the legal bits, contact us using